Quick intro
Adopets.com is a software, that manages the adoption process for animal rescue shelters.
Additional feature, that me and my teams have designed solves a communication problem between municipal shelters, that treat stray pets and NGO organizations, that are seeking for pet's new home.
The feature also provides solution for municipal shelters, that are currently using offline methods of managing pets and not sharing the information within the branches across the country.
Additional feature, that me and my teams have designed solves a communication problem between municipal shelters, that treat stray pets and NGO organizations, that are seeking for pet's new home.
The feature also provides solution for municipal shelters, that are currently using offline methods of managing pets and not sharing the information within the branches across the country.
Overview
In 2023 our team at WIZO Haifa Academy of Design and Education has received a brief to develop a product that provides a solution for a social problem in Israel, and stylistically based on existing design system of a SAAS company.
Our team have chosen adopets.com and have developed additional feature with two sided interface - for municipal city shelters, that rescue the stray pets; and for NGO workers that are interested in pet’s collection in order to find it a home in a future.
Our team have chosen adopets.com and have developed additional feature with two sided interface - for municipal city shelters, that rescue the stray pets; and for NGO workers that are interested in pet’s collection in order to find it a home in a future.
This feature will allow stray pets to get their forever home, and not being places back to the streets after their rescue.
The new feature can be integrated in the main system of Adopets and used for managing the adoption and pet listing data base.
The new feature can be integrated in the main system of Adopets and used for managing the adoption and pet listing data base.
We utilized the adopets.com design system as a foundation and created a seamless integration of our feature into the main product.
Our solution effectively streamlined the process for animal care professionals, while making it much easier for potential adopters to find and take home their new furry family member.
In addition to designing the SAAS system, our team conducted extensive research to ensure that our solution was effective and user-friendly.
Our scope included
• An interview with a real non-profit organization manager to gain insights into the daily challenges faced by animal care professionals.
• Competitive research to understand existing solutions in the market.
• User flow and customer journey map that guided our design decisions and ensured that our solution addressed the pain points of all stakeholders involved in the animal care and adoption process.
• Design system adaptation and creation of a new components
• Mockups and prototype
Our thorough research and design approach resulted in a successful product that effectively optimized the adoption and care process for stray animals.
• Competitive research to understand existing solutions in the market.
• User flow and customer journey map that guided our design decisions and ensured that our solution addressed the pain points of all stakeholders involved in the animal care and adoption process.
• Design system adaptation and creation of a new components
• Mockups and prototype
Our thorough research and design approach resulted in a successful product that effectively optimized the adoption and care process for stray animals.
Prototype Teaser
Background
The Ministry of Agriculture of Israel estimates, that about 14,000-20,000 stray dogs each year.
• 40% given up for adoption directly or through NGOs
• 30% killed in the absence of a suitable solution
• Tens of thousands of healthy dogs are euthanized
Shelters claim that the amount of dogs in need of homes, leaves them no choice but to euthanize, in order to provide care for those who have a higher chance of being adopted. Cats, are usually got euthanized less, but if not adopted, they are more likely to be released back to the streets and that is dangers their life.
• 40% given up for adoption directly or through NGOs
• 30% killed in the absence of a suitable solution
• Tens of thousands of healthy dogs are euthanized
Shelters claim that the amount of dogs in need of homes, leaves them no choice but to euthanize, in order to provide care for those who have a higher chance of being adopted. Cats, are usually got euthanized less, but if not adopted, they are more likely to be released back to the streets and that is dangers their life.
KPI of a success
1. The amount of healthy animals euthanatized in shelters each year.
2. The amount of shelter animals that were transferred to non-government organizations or adopted.
Problem Statement
Systems used by NGOs and shelters are not connected to a national adoption databases, nor are they linked to each other. As a result, the treatment of animals waiting for adoption is ineffective, and poorly documented. Adoption accessibility is low and the process is too slow. This creates a bottleneck of over-occupation, with no suitable solutions besides euthanasians.
Our Solution
A SaaS system that optimizes the care and adoption processes, by connecting municipal shelters & NGOs across Israel. A system that is adapted for both the shelters and the NGOs creates a national wide range solution, providing effective care for animals waiting for adoption, and prevents euthanasians.
Design Process
The project was made within 14 weeks (4.5 month). The have utilized Agile and Scrum for our working processes, which allowed us to get internal feedback weekly and split the work balanced between the team members. Our plan of approach included scoping and research stage and 4 sprints of iterations, while we had developed minimal valuable product and fixed the issues related to it.
User Interview
We interviewed Sivan, a volunteer at the Eilat Animals NGO, in order to understand the current situation of shelter animals in Israel.
Main takeaways
- There is no internal system for NGO’s - each organization has its own system.
- Euthanasias are done in over occupied shelters, often undocumented.
- The system for locating animals with chips is not connected to an adoption databases.
- Euthanasias are done in over occupied shelters, often undocumented.
- The system for locating animals with chips is not connected to an adoption databases.
- Animal NGO’s have a very limited budget
- The shelter veterinarian decides on putting healthy animals to sleep, based on its potential to be adopted.
- Most NGOs are not connected with each other and will not use the same interface - due to competition for donation funds.
- The shelter veterinarian decides on putting healthy animals to sleep, based on its potential to be adopted.
- Most NGOs are not connected with each other and will not use the same interface - due to competition for donation funds.
User profiles
For a UX purposes we have created 2 user profiles - one for each of our target audiences - municipal's shelter vet and the NGO's staff. Both of them needed to be an adult, with qualification or background related to their role.
Design system
Design system was mostly collected from adopets.com website and system. We have adjusted and improved few components like icons, typography styles, shadows and grid to fit our goal better. For the purpose of collecting we have explored all UI that is available, including those that were shown in the marketing videos.
The full design system is available in our working Figma file.
Color Scheme
Typography Styles
Buttons and interactive UI
Flows
MVP 1 is to have an ability to register, follow the healing process and releasing the pets. In the future we have developed additional flows for MVP 2,3 and 4.
Example of a User Flow
Examples of designed screens
Municipal Shelter Flow
NGO's Flow
Project links
